Strategic Account Manager

Posted 2 months ago

  • Hamburg
  • Germany
  • Permanent, Full-Time
  • Sales & Marketing
  • CA 60,000 - 70,000 per Annum
  • KPI Bonus

Job Description: Strategic Account Manager

Location: Hamburg or Berlin

Salary: €60.000 - €70.000 + kpi bonus

Start : ASAP

I am looking for a Strategic Account Manager who is passionate about the Entertainment business.

I am looking for someone who is responsible for managing key client relationships and ensuring the successful execution of strategic initiatives to drive business growth and profitability.

  • Building and maintaining strong relationships with mid and large size customers
  • This involves understanding their needs, challenges, and goals, and serving as the primary point of contact for all business-related inquiries.
  • Developing and implementing strategic plans to meet client objectives and drive revenue growth. This may involve identifying new business opportunities, creating innovative solutions, and developing long-term strategies to enhance client satisfaction and loyalty and eventually create this module on an International level.
  • Identifying opportunities to upsell or cross-sell additional products or services to existing clients. This could involve introducing new offerings, negotiating contracts, and collaborating with internal teams to deliver value-added solutions such as OTA'S, Tour Operators, B2B, Loyalty partners, travel agencies.
  • Overseeing the execution of projects and initiatives to ensure they are delivered on time, within budget, and to the client's satisfaction. This may involve coordinating resources, managing timelines, and mitigating risks to ensure successful outcomes.
  • Facilitating effective communication and collaboration between internal teams, such as sales, marketing, product development, and customer support, to align efforts and deliver cohesive solutions to clients.
  • Monitoring key performance metrics and analyzing data to assess the effectiveness of account management strategies and identify areas for improvement. This may involve preparing regular reports and presentations for internal stakeholders and clients.
  • Staying abreast of industry trends, competitive dynamics, and emerging technologies within the entertainment sector.
  • Having worked in e-commerce or with digital platforms is a big advantage
  • Your role as a Strategic Account Manager in the entertainment business plays a critical role in driving revenue growth, fostering client satisfaction, and maintaining long-term relationships with key accounts.
  • To be successful in this role you require a combination of strategic thinking, relationship-building skills, industry expertise, and effective communication abilities.
  • Flexible working arrangements can be discussed
  • Be passionate about the industry is a must, ideal candidates will have had experience with working with OTA'S or have a tourism background