60 seconds with…Nick Copland, Director - Homage2Fromage

Looking back on 2020, which was your professional most successful initiative/achievement? 

Creating a delivery business from scratch in two weeks 

What are your most priorities in terms of planning for this year? 

Better online/data management, growing the brand above and beyond the physical, premises?

With the ending of the BREXIT transition period and new rules being here, what do you think the impact will be?

Supply chains will need to settle down, some manufacturers are struggling and will find new markets.  

The Government has put in place several measures in order to help business owners and operators throughout the pandemic and lockdowns. What are your thoughts on what is available to you?

We have used the Bounce Back Loan and deferred HMRC schemes - because we don’t have premises, we don’t qualify for many of the local support. 

As we all know, employees’ and people’s well-being & mental health have been critical points during 2020. How have you incorporated them in your operations, and have you changed your ways of working in order to accommodate different working patterns (flexible hours, working from home…)? 

We have taken a company sabbatical for two-three months to do the planning required to take the business forward in 2021. Much needed rest and a better sense of direction. 

What positive lessons do we need to learn from what the industry has been through? 

Agility is key - creative business thinking is essential, flex, pivot, embrace new ways of working, but don't forget what your business stands for - hold your brand close and keep the communication clear and distinctive.