WE ❤️ HOSPITALITY - Di Gwinnell

The last year has been terrible for the hospitality sector. Most businesses have seen extreme financial challenges and its reputation as an employer has been severely affected. We are now hearing from many, many of our clients about their fears for the future from staff shortages to skills gaps and top mid-senior talent moving to other sectors.

Krishnan Doyle is sharing his conversations with service industry leaders and operators on all that is good about hospitality & catering with the purpose to improve the sector's reputation as one of the largest employer worldwide but also as a great place to develop your career. 

How did you get into hospitality?

I started my career in retail. I got to a point where I decided to diversify my sector experience, but I wanted to find an industry that had a similar pace and customer focus - which are the elements I really enjoyed about retail. Hospitality was therefore an obvious step. 

Do you think it is important to have studied a related topic to be a success in the sector?

Nope! You just need to be a people person, who enjoys pace, change and learning as you go. 

Which leader / figure inspired you and why?

I’m constantly inspired by people I work with, those whom I’ve worked with previously and also those that I suspect inspire us all. 

What keeps you in the sector and why to you enjoy working in it?

It’s the people and the constant learning journey that keeps me here.

Tell us about the development / training that you give to your teams and management

We are constantly looking for different approaches to learning - that can be tailored to our edynite’s personal needs. That ranges from leadership development programmes, technical skills development, experiential learning, 360 feedback, apprenticeships, job swaps, coaching and mentoring. I’m really pleased that we have been able to sponsor a number of my team to gain their professional qualifications - I’m super proud of their achievements.

What advice would you give to those starting out in the sector?

Put your hand up for any opportunities that come your way. Enjoy the ride and have lots of fun along the way.

If you could go back and tell yourself one piece of advice as you started your career, what would it be?

Stop worrying about or focussing too much on the future and enjoy the moment more

If you would like to take part as a leader in this thriving sector, get in touch with Krishnan (krishnan@corecruitment.com)