WE ❤️ HOSPITALITY - Paul Nisbett

The last year has been terrible for the hospitality sector. Most businesses have seen extreme financial challenges and its reputation as an employer has been severely affected.We are now hearing from many, many of our clients about their fears for the future from staff shortages to skills gaps and top mid-senior talent moving to other sectors.Krishnan Doyle is sharing his conversations with service industry leaders and operators on all that is good about hospitality & catering with the purpose to improve the sector's reputation as one of the largest employer worldwide but also as a great place to develop your career.

How did you get into hospitality? 

Straight from school, did a BTEC and then university before joining Forte as a graduate.

Do you think it is important to have studied hospitality to be a success in the sector? 

No, it’s all about your attitude.

Which leader / figure inspired you and why? 

Richard Branson as he constantly challenged the big brands and always looked at ways of differentiating 

What keeps you in the sector and why to you enjoy working in it?

The hospitality sector is infectious and once it’s in your blood it’s hard to move away from it.

Tell us about the development / training that you give to your teams and management 

I continuously look to develop my teams through coaching, objective and key result setting and support via external providers like HOSPA. 

What advice would you give to those starting out in the sector? 

Do not settle in one role immediately, try lots of roles, learn from every role you do and remember you are here to service the customer whether that is a guest or a hotel.

If you could go back and tell yourself one piece of advice as you started your career, what would it be? 

Travel more, read more, listen more as you develop

If you would like to take part as a leader in this thriving sector, get in touch with Krishnan (krishnan@corecruitment.com)