The last year has been terrible for the hospitality sector. Most businesses have seen extreme financial challenges and its reputation as an employer has been severely affected. We are now hearing from many, many of our clients about their fears for the future from staff shortages to skills gaps and top mid-senior talent moving to other sectors.
Krishnan Doyle is sharing his conversations with service industry leaders and operators on all that is good about hospitality & catering with the purpose to improve the sector's reputation as one of the largest employer worldwide but also as a great place to develop your career.
How did you get into hospitality?
By doing a degree in Hotel, Catering and Tourism at the University of Surrey
Do you think it is important to have studied a related topic to be a success in the sector?
It helps. But what is essential is an aptitude and passion for the industry, the rest can be gained through training and experience
Which leader / figure inspired you and why?
Tony Hughes. An inspirational leader for a generation of corporate managers, where positivity and pro-activity were a given.
What keeps you in the sector and why to you enjoy working in it?
Every day is different, and you are working with guests who are looking to enjoy themselves.
Tell us about the development / training that you give to your teams and management?
Always equip people fully before they start a role and find the right balance between coaching them to do their current job better and preparing them for the next level.
What advice would you give to those starting out in the sector?
Believe that with hard work all your dreams are possible, and you will have a career to enjoy and treasure.
If you could go back and tell yourself one piece of advice as you started your career, what would it be?
Don’t waste energy striving for early advancement because if you are good enough, you will get there soon enough because people recognise it.
If you would like to take part as a leader in this thriving sector, get in touch with Krishnan (krishnan@corecruitment.com)
Date Published: 13th May 2021