Tom Hearn

My first real experience of working with people came through hospitality. While studying at university, I worked part-time in a bar, and it was there that I discovered how much I enjoyed dealing with people and building relationships.

Since graduating, I’ve worked in recruitment and haven’t looked back. What I enjoy most is helping candidates find the right next step in their career, while supporting clients with the people they need to grow their businesses and make critical hires.

Today, I specialise in Facilities Management recruitment, partnering with businesses across the sector to identify and attract the people they need to build and strengthen their teams. I work across both hard and soft FM, covering technical, operational, commercial and leadership appointments.

My role is about much more than simply filling vacancies. I work closely with clients to understand their business, their challenges and the type of person they need, often helping to shape the brief as well as finding the right talent. On the candidate side, I take the time to understand what someone actually wants from their next move, rather than simply matching them to an available role.

For me, the best recruitment relationships are built on trust, honest conversations and a proper understanding of the market. Whether I’m supporting a business with a critical hire or helping someone take the next step in their career, I want to add value beyond the placement itself.

What do you enjoy most?

I’ve spent my whole career in recruitment since graduating through that little thing called Covid. I’ve seen the highs and lows of recruitment and that’s what has helped me understand what works (and what doesn’t) when it comes to growing great teams. What I enjoy most is partnering with businesses long-term, not just sending CVs, but actually solving hiring problems. In a nutshell I like to keep things clear, honest, and I like to make the process as far from transactional as possible. If you’re looking to build a team and want to work with someone who knows the space (and won’t just shoehorn you anything with a LinkedIn profile), let’s talk.

What did you want to be when you were younger?

I always had the idea of being a footballer but soon realised that I had 2 left feet!

What do you do when you're not at work?

Outside of work, I’m always on the lookout for the best new restaurants and bars to try across London and Cambridge. I’m also a Tottenham season ticket holder and a fan of pretty much any sport you can think of. When I’m not watching football or exploring somewhere new, I’m being kept on my toes by my pet dog!