Director Of Operations
Posted 1 day ago
Director of Operations
Location: Los Angeles, CA
Salary: $150,000 plus bonus
We are partnering with a fast-growing, multi-unit food and retail business to appoint an experienced Director of Operations to oversee its expanding store portfolio across California.
This is a senior leadership opportunity for a commercially driven, hands-on operator with a strong background in multi-unit restaurant or food retail operations. The successful candidate will play a key role in driving operational excellence, developing high-performing teams, improving profitability and supporting the company's continued expansion.
The Role
- Lead day-to-day operations across a portfolio of company-owned and franchised locations.
- Develop and implement operational strategies to improve consistency, efficiency, sales and profitability.
- Lead, coach and develop Area Managers and Store Managers, building a strong leadership pipeline.
- Establish and maintain operational standards across food safety, service, cleanliness, staffing and overall guest experience.
- Take ownership of store-level financial performance, including labour, food costs, inventory, waste and P&L management.
- Work closely with franchise partners, providing operational guidance, performance support and accountability.
- Oversee new store development, including site selection, lease negotiations, construction and opening readiness.
- Identify opportunities to improve processes, systems and operational performance across the business.
- Collaborate with senior leadership and cross-functional teams to support the company's wider growth strategy.
The Ideal Candidate
- 7+ years of experience in multi-unit restaurant, QSR, fast-casual or food retail operations.
- Proven experience overseeing multiple locations and leading Area or District Managers.
- Strong track record of improving operational performance and driving profitability.
- Experience managing company-owned and franchised operations.
- Commercially astute, with strong P&L, labour and cost-control experience.
- Previous involvement in new store openings, site development and expansion.
- Excellent leadership skills with the ability to build, motivate and develop high-performing teams.
- Comfortable working in a fast-paced, growing business where a hands-on approach is essential.
- Experience within grab-and-go, off-premise or multi-channel foodservice environments would be advantageous.
Reach out to Holly today to find out more!
Your Consultant
View Profile