Front Office Agent
Posted 1 day ago
Salary: €30.000
Start: ASAP
Languages: German and English
A hotel where business trips end with cocktails by the pool and city breaks start with a smile at the desk – that’s your new playground.
With colourful rooms, suites, wellness area, outdoor pool, bar, restaurant and sunny terrace, every day brings new guests, new stories and zero chance of boredom.
If you love people, organised chaos and a lobby that never really sleeps, I want to meet you.
Your role
AsFront Office Agent, you are the first smile and the last “see you soon” of the hotel.
No copy‑paste days here:
- Welcome and look after the guests – from check‑in to check‑out
- Handle reservations and special requests (and the occasional unusual one…)
- Be the go‑to person at the desk, on the phone and by e‑mail
- Keep things flowing with housekeeping, reservations and F&B so guests barely notice how much is happening behind the scenes
- Support with the everyday admin that keeps the front office running smoothly
What you bring
Professional
- Experience at reception / front office or completed training in hotel / tourism is a big plus
- Very good German and English; any extra language earns you bonus smiles
- You’re comfortable with IT; PMS experience (e.g. Opera Cloud or similar) is great, MS Office doesn’t scare you
Personality
- You’re ahost at heart– warm, curious and genuinely interested in people
- You stay calm and organised when it gets busy and still find time for a joke
- You work independently, think in solutions and like to take ownership
- Team spirit, flexibility and responsibility are simply part of who you are
- You enjoy dealing with international guests and bring positive energy with you
Your Consultant
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