Director of Operations - Elevated Casual Restaurant Group
Posted 4 weeks ago
Director of Operations - Elevated Casual Restaurant Group
Portland, OR
$100,000 – $125,000 + Incentives + Benefits
We’re partnered with a locally owned hospitality group in Portland seeking an enthusiastic Director of Operations to oversee their collection of elevated casual restaurant concepts.
This is a fantastic opportunity for a hands-on operator who enjoys working closely with restaurant teams, developing leaders, and driving operational excellence. The group has built a strong reputation within the local dining scene and is looking for someone who can help strengthen operations while supporting future growth.
This isn't a role spent behind a desk—you'll be regularly in the restaurants, coaching General Managers, improving systems, and ensuring every location consistently delivers an outstanding guest experience.
What You'll Be Doing
- Coaching, mentoring, and developing General Managers and leadership teams
- Driving operational consistency, service standards, and guest satisfaction
- Monitoring financial performance, labour, food costs, and profitability
- Implementing systems and processes to improve operational efficiency
- Partnering with ownership on business strategy and future growth initiatives
- Conducting regular restaurant visits and providing hands-on operational support
- Ensuring brand standards, food quality, and hospitality remain best-in-class
What We're Looking For
- Multi-unit restaurant operations experience
- Background in elevated casual or upscale full-service restaurant concepts
- Proven ability to develop managers and build high-performing teams
- Strong financial acumen with experience managing P&Ls, labour, and operational KPIs
- Growth-minded leader who enjoys improving systems and building strong cultures
Your Consultant
