NEW LEADERS with Charles Khabouth

What is the quality of a new leader?

We’ve heard the term “unprecedented” a lot over the last few months. As we return to work, we will continue to navigate unprecedented and uncharted territories. The key competency of a leader in this new complex and fast changing environment is a leader that is able to deal with ambiguity. There’s great value in someone who can anticipate the impact of change, smoothly handle times of transition, and offer ingenuity and strength when guiding staff to effectively cope through turbulent times. 

They should also be empathetic. Everyone has been affected differently by the pandemic and this may reflect in the workplace. Exercise an open-door policy and show understanding. 

The ability to motivate as a leader has never been more important. The world has changed as has the way we work. People are working remotely; roles are changing, and business may be slower as the economy recovers. Having a motivated team is key to survival.

What behaviours are employers looking for?

Flexibility and efficiency. Times are changing and teams are leaner. We need to work as smart and efficiently as possible during the recovery period. This may mean employees take on new projects and wear different hats.

Will employers be more open to looking outside of sector?

We hire based on who we believe will do the best at a job. That could be someone who has been in the field for a while or someone who shows a great passion for what we do and has transferrable skills. It’s important to not limit the talent pool.

Will employer’s re-skill existing teams or look externally?

We have all been through a difficult few months and it is vital that employees feel valued by their employer. If the employee/employer relationship is healthy, re-skilling existing teams helps maintain a strong organizational culture, demonstrating to employees you’re invested in their development and job longevity.