Operations Manager - Premium Restaurant Group

Posted 2 weeks ago

Operations Manager – Premium Restaurant Group
London
£75,000 - £80,000 + bonus

The Business
A high-performing, multi-site hospitality group is seeking an Operations Manager to drive operational excellence across its portfolio. The role is hands-on, supporting both FOH and BOH, ensuring consistent service standards, and embedding processes that allow the business to scale efficiently.

The Role

  • Lead operations across 4 sites, ensuring consistent service, quality, and delivery
  • Optimise tech-driven systems including SevenRooms, EPOS, Tronc, Payroll, Inventory, and L&D platforms
  • Champion onboarding, training, and process compliance – scheduling, tracking, and follow-ups are essential
  • Work closely with GMs, bar managers, head chefs, and the people team to develop teams and maintain high standards
  • Oversee day-to-day operations, events, and restaurant launches – be wherever the business needs you
  • Manage wages, rotas, overheads, budgets, payroll, and operational reporting to HQ and the board
  • Maintain operational oversight and support recruitment and talent initiatives as required

The Person

  • Commercially astute – strong understanding of budgets, P&Ls, staff costs, and wage management
  • Tech-savvy – confident with hospitality systems and happy to trial and optimise new platforms
  • Flexible and hands-on – able to step in across sites and support teams during peak service or events
  • Strong leader and planner – capable of managing multiple moving parts and teams effectively
  • Excellent communicator – confident in both written and spoken English
  • Team-focused, numbers-driven, and commercially aware

For more information, please contact kate@corecruitment.com