Leadership series: Chris Gilchrist

Meet the industry’s most inspiring leaders in our CORE Leadership Series of in-depth conversations. 

We are here talking to Chris Gilchrist, People & Development Director at The Ned, one of London’s most iconic hospitality operations with a team of over 800 people, 245 bedrooms and 10 F&B outlets. 

He talks about diving a commercial people function, leadership and managing the expectations of customers with high expectations, leadership qualities… and how to make the most out of “The Feast” one of their most popular restaurant initiatives. 

Chris give us some insight to his career through airlines and restaurants and a little about some of the characters who inspired him in his early career.

You can watch the full video below

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Date Published: 14th September 2026